Frequently Asked Questions

FAQ

Questions merchants actually ask

Crypto processing enables businesses to accept payments in cryptocurrency through an API, payment links, invoices, and other tools, without having to manage the blockchain or payment infrastructure themselves.

With Cryptoway you can start accepting crypto payments in a few steps:

  • Sign up and get your API keys in the dashboard.
  • Connect the API, a ready-made plugin, or use payment links.
  • Start accepting crypto payments from customers worldwide.

For most projects integration takes from a few hours to one business day.

Cryptoway supports popular cryptocurrencies and stablecoins, including USDT, USDC, BTC, ETH, and more. See the full list on the Supported Coins page.

Funds land on your balance once the transaction is confirmed on the blockchain. From there you can keep them on your balance, withdraw them, or use them for payouts.

Yes. Turn on auto-conversion and incoming payments are automatically converted into USDT or another asset you choose. Learn more on the Conversion & auto-conversion page.

Yes. We provide an API, SDK and ready-made tools so you can add crypto payments to your product quickly. Learn more on the API page.

Yes. Use payment links and invoices to collect crypto payments with no integration or development work. Learn more on the Invoices page.

Most merchants can be up and running within a day. Payment links need no integration at all, and connecting via the API usually takes from a few hours to one business day.

No. KYC or KYB is not required to get started or use the test period. In some cases, additional checks may apply when you move to full production use.

There are no fixed limits on the number or volume of payments. The service is a good fit for both small companies and businesses with high volumes.

Yes. Refunds are issued manually to the customer's wallet address once the details are verified and the request is confirmed.

Funds are held in secure infrastructure using cold wallets, multilevel access control, and additional safeguards.

Cryptoway lets you accept crypto payments from customers worldwide, without being tied to any single country's banking system.

No. There's no setup fee, and fees apply only to successfully processed payments. See current rates on the Pricing page.

Enable automatic conversion to have incoming payments settled in USDT and reduce your exposure to crypto market swings.